Smart Video Thank You Pages

Video Thank You PageThe thank you page is the first thing a subscriber experiences after signing up to your email marketing campaign. It does a lot to establish expectations about your campaign.

It’s also where you can knock their socks off.

An awesome thank you page can get subscribers excited about receiving your emails, making each each and every broadcast you send a celebratory occasion for them. (Or, at the very least, make them more likely to open your emails.)

With the launch of our new Web Form Generator, you can also offer a more personalized thank you page experience to subscribers.

Update: Our interface has changed since this blog post was made. Please consult our knowledge base for up-to-date information.

A Smarter Way To Say Thanks

Smart video thank you pages are the happy medium between AWeber’s default thank you page and your own custom URL.

We pass subscriber form data to the page so that everyone who signs up to your list gets a unique experience.

This is your subscriber’s name with your confirmation subject line. Not a generic “Check Your Inbox” message. And it’s as simple as choosing Smart Video Version from the thank you page drop down menu.

Check out this article for full instructions on selecting the Smart Video Thank You Page

Not only that, the smart thank you page will pick out the subscriber’s email provider and adjust the video accordingly.

So if someone enters an address that includes @gmail.com, they’ll see a video telling them to check their Gmail inbox. Likewise with Yahoo, Hotmail and many others.

If we don’t have a specific video available (say, for addresses at personal domains), your subscriber will see a video showing the most popular email application for their operating system (Outlook for Windows, Mail for Mac OS X).

A good looking web form makes a great first impression on a subscriber, but an engaging thank you page is just as important.

You can shape expectations and build anticipation, all the while directing the subscriber to their inbox.

  • It’s important to note that these thank you pages are only available if you’re using confirmed opt-in… so if you’re not already doing so, consider this reason number three ba-billion to start.

39 Comments

  1. Yee Shun Jian

    12/5/2009 2:36 am

    Wow this is amazing! Can’t wait to try it out…
    Thanks!

  2. Samantha Hartley

    12/5/2009 2:11 pm

    Hey, I love this! Thank you so much for continuing to add wonderful ideas and experiences to the Aweber service.

    I’m wondering about two things:

    1. Sometimes the confirmation email goes into someone’s junk folder, and I don’t notice the text on the TY page letting them know that.

    2. It looks like you’re saying that if they don’t receive it, they should just go sign up again. In the past that didn’t work (my subscribers had MANY issues with that), because they got the “you’re already on this list” error message.

    Can you clarify?

    Thanks!

  3. Lalitha

    12/6/2009 10:07 am

    As always, Aweber keeps adding Value. Thanks. Yes, it makes it very clear to the person who is signing up, as to what to expect next. Video will increase the chance of confirming their email id sooner.

  4. Codrut Turcanu

    12/7/2009 2:18 am

    Good. That means we’d not have to upgrade our host provider as the video appears on your server, am I right? πŸ™‚

  5. Justin Premick

    12/7/2009 9:51 am

    Samantha,

    1. We had to decide whether it was worth lengthening that video and page to account for those "sometimes" situations. We felt it was not.

    2. Subscribers can sign up once per 12 hours to be sent another copy of the confirm email. The error message you’re referring to mentions this, and is personalized to show the time after which someone can sign up again.

    Codrut,

    Exactly – we host the video, so there’s no extra load on your site/server when you use the smart video thank you page πŸ™‚

  6. Alex Kei

    12/7/2009 6:34 pm

    Excellent!!

    I hope you guys create a version for us Spanish Speaking professionals.

    Thanks!

  7. JT

    12/8/2009 2:11 am

    Looks awesome.

    Question though, does it open an entirely brand new page that’s not hosted on our domain?

    I currently use Google Analytics to ascertain how well my site is funneling visitors to the signup & confirmation page, so if this new page is offsite, then we wouldn’t be able to keep visitor statistics.

  8. Rodney

    12/8/2009 11:59 am

    How do we embed this video into our thank you page and keep it on our website? I noticed that someone above had the same question because he wanted to make sure he can use Google Analytics. I have the same issue.

  9. Cliff Pasta

    12/8/2009 12:19 pm

    Great idea!

    I would most likely use this feature for those who would be responding to receive a "free report".

    Can the audio be modified by either you or myself to announce something like: "Please check your inbox now to confirm your "free report", rather than: "Please check your inbox now to confirm your subscription"?

    Thanks!

  10. Dana

    12/8/2009 4:04 pm

    I am with JT and Rodney. Is there a way to embed this video on our custom thank you page? That would be the best option for me.

  11. Teena Hughes

    12/8/2009 4:28 pm

    This is FAAABULOUS Justin! Bravo to the team for being such clever little possums!

    I particularly liked seeing my own name WITHIN the video Inbox example – oooh I’d love to be able to do that in my own videos:-)

    PS – how do the other commenters get their photo/avatar to show?

    Have a gorgeous day all

  12. Serge

    12/8/2009 8:10 pm

    Thanks guys, I see with great pleasure how you’ve been evolving all these years.

    It’ s so nice to work with pros like you.

    Well done!

  13. Charlie

    12/30/2009 11:49 am

    Great idea – Has any tested it to see if it improves their conversion rates and if so by how much?

  14. Ian

    1/20/2010 11:52 pm

    Hi there. Same question as above, but not yet answered. Would be keen to host the video on own server to track and keep look and feel of website.

    I tired copying source code but video doesn’t display. I saw that the DIV tag where the movie is meant to be displayed is empty so used FireBug to see what the source code should be. Copied that and inserted full urls to AWeber and it appears to work.

    AWeber staff, please confirm this is ok to do and for those people who are knowledgeable enough to do this, that you are happy for them to do it.

    Please note anyone who does this, you are hard coding the ‘fromText’ and ‘subjectText’, so if you change these in AWeber you will need to update your code.

    Thanks

  15. Marc Kline

    1/25/2010 9:59 am

    @Ian,

    Because of feedback like yours, we will offer this self-hosted option soon, so that you and others may just copy and paste it into your own thank you pages.

    What you describe in your comment will work in some ways, but not in other important ones.

    The video will show your confirmation subject and "from/reply" address in a simulated email, but it will not show different email clients based on your subscribers’ addresses or their name in the subject if you’ve used personalization.

    You can keep an eye on our blog for any announcement on new features, including this self-hosted smart video.

  16. Ian - Online Piano Lessons

    1/25/2010 3:48 pm

    Thanks Marc, I will look forward to having the copy and paste option.

    Yes you are correct, my suggestion only works when it is not including the person’s name in the video. Fine if just a generic subject line.

    If possible could we have a few different video size options; small, medium or large. Or even better be able to add a pixel width for the video so it can be inserted into an existing webpage layout perfecty.

    Thanks for a great product and continuing to listen to your customers πŸ™‚

    Kind regards, Ian

    P.S. Sorry one more request. Would like two options:
    1. To only have video embedded (so we can create our own subscription message)
    2. Include video and standard subscription message.

  17. Will

    2/23/2010 8:37 am

    Great feature however I have a few suggestions:

    1. Would definitely like to see the embed video option available as I still like to have control over the look and feel of my thank-you pages, as well as being able to use my own tracking such as GA on my thank-you pages.

    2. It would be great if you could provide maybe a longer version as an alternative as well. I have always found that the clearer you can make it for people, the more response and confirms you will get. I would like to see a version where you at least click on the email and then show them the link inside the email that they need to click on. And maybe even make them aware that by NOT clicking on this link they will not receive the information they have requested. I think even with those things the video would still be short enough for most people.

    By providing us with a short and slightly longer version, it allows us split testers to find what works best for our own situation.

    Thanks guys!

  18. Brian Bijdeveldt

    4/9/2010 7:20 am

    Oh wow! “The smart thank you page will pick out the subscriber’s email provider and adjust the video accordingly.”
    This is what I call a personal experience for your email recipients when they receive customized responses like this……someone has been working hard in the programming department.

    Keep the great technology coming.

  19. Armen

    5/21/2010 8:48 pm

    Any update on being able to add the video to your own web page?

  20. Niki

    8/3/2010 9:40 am

    Has anyone been able to imbed the smart video into their own web page yet?

    Thanks!!

  21. Juan Rodriguez

    9/28/2010 1:27 pm

    Very professional looking approach to Thanks You pages. The idea of a video thank you page is also a very smart one in order to get all the rewards from the video in Google. If the video is hosted in youTube, we could also get all the link juice from YouTube, and if we have the chance to create an interesting video, it could become viral, with the extra benefits of thousands of viewers that will reach our video thank you page.

    Thanks for this nice idea πŸ˜‰

  22. Enrique Medina

    3/17/2011 3:21 pm

    I?m using aweber for three of my sites. But i want to use this better, this information is good for that.

    I only put in my site and one follow-up, but i forgot all the rest of options. learning more.

  23. Ian

    3/24/2011 5:46 am

    Hi Marc, any updates on when the self-hosted video option will become available?

  24. Amanda Gagnon

    3/24/2011 10:17 am

    Hi guys ~

    We actually don’t have a self-hosting option for the smart video page, but I’m passing your requests along. Thanks for letting us know what kind of things you’re looking for!

  25. Ian

    3/24/2011 3:00 pm

    Ok cool Amanda. That would be great.
    I thought Marc was looking into having a video version available that would allow us to embed Javascript code for displaying it on our own page.
    Let us know how you get on, cheers.

  26. Will

    3/24/2011 7:38 pm

    Amanda,

    No offense, but if you read through the comments above you will notice quite a few of us asked for this feature over a year and a half ago – the ability to embed the thankyou page videos into our own custom thankyou pages, much like you would a Youtube video.

    This is not a new request by any means.

  27. Amanda Gagnon

    3/25/2011 8:49 am

    Will ~ I understand that. I’m just answering the question: no, we don’t have it yet.

  28. Wagner

    5/12/2011 11:39 am

    I?m now working with Aweber, is excellent and I did not know about smart video version. Thanks a lot

  29. balanced scorecard

    7/26/2011 9:42 pm

    Excelent How I can embed this video in my Website?

    Ramiro Sanz

  30. Martin Reset

    7/30/2011 6:44 pm

    I hope you guys create a version in Spanish.
    Thanks!

  31. Periodistas de Quintana Roo

    8/1/2011 12:45 pm

    I agree with all other guys, we need a version in spanish!

  32. Vinicio

    9/17/2011 11:28 pm

    We Need some tutorials on Spanish, Aweber is an Excellent tool, but this material could be better in spanish for us…

  33. Malendaz

    11/6/2011 3:26 pm

    Aweber has all the bells and whistles internet marketers need to build a concise and complete list…

  34. Ian

    11/7/2011 4:08 pm

    Hi again, still no news of getting the script for hosting the video thank you page on own server so it looks and feels like our own website?
    It’s coming up 2 years since first requested?

    Can’t see it being too hard to program, even if it was an embedded Javascript only (no html) option like the sign-up forms which could contain the video in an iframe that is the same one as on aweber. That way there doesn’t need to be a separate version for the self-hosted and aweber-hosted.

  35. Anita Clark

    1/14/2012 2:20 pm

    What a great idea. Video has been going viral so it makes sense to get “in front of” your viewers.

  36. Marco Amaro

    2/22/2012 8:39 pm

    I actually do this strategy and it works really great!

    BTW… I agree with some of the other comments, you really need a spanish version. You have a lot of hispanic clients but some people don’t speak english, and they can’t buy something they don’t understand.

    Saludos πŸ™‚

  37. Andranik

    4/17/2012 2:37 pm

    We need a version in spanish!

  38. farid

    3/22/2014 4:47 am

    Smart way to say thank u

  39. Murray

    4/4/2014 2:24 pm

    The video in this tip is listed as private…I cannot view it