December 18, 2001

Putting The “Service” Back In “Customer Service”

By Sean Cohen

The future of customer service is here. Technology has made seeking out support faster and easier than ever! But, has your digital age company sacrificed true service in the name of automation?

December 11, 2001

Spam: Where it Came From, and How to Escape It

By Tom Kulzer

In 1936, Hormel Foods created SPAM. In 2002, the company will produce it’s six billionth can. But, that mark was passed long ago in the world of Internet spam. Learn about the origins of spam, and how to escape it today.

November 11, 2001

Holiday Action Saves a Sour Shopping Season

By Tom Kulzer

U.S. retailers earn 20-80% of their yearly gross during the holidays. But this year, economist Carl Steidtmann fears “the worst Christmas ever.” Short of going door to door in a Santa suit, how can businesses prevent a blue Christmas?

November 1, 2001

Meat and Potatoes for Your Affiliate Diet

By Tom Kulzer

Banner ads are the spice in your affiliate diet. Sprinkle them around, but for a heartier helping of sales, you’ll need something more solid! Give your visitors longer, more descriptive pre-sales text with these simple steps.