17 Comments

  1. Peter

    3/3/2015 4:13 pm

    I have clients on my lists who use Spanish, however unfortunately I didn’t find this article at all useful, it seems to be written for computer geeks rather than email marketers. First of all I don’t know what unicode is. Secondly I couldn’t see anywhere in the wikipedia article you linked to where it identifies which email clients support unicode or not. Finally it’s virtually useless if I can’t copy and paste my emails from Word as like many email marketers I have all my email sequences written in advance and stored on my computer and I’m certainly not going to write them all out again in unicode!

  2. Mónica

    3/3/2015 5:06 pm

    I am from a spanish speaking country and this sounds great. Can you tell me if there is the same avlity on the registration forms? because some times the special characters are not accepted in the forms such as the accent or a “ñ” letter for español.

  3. Monica Montesa

    3/4/2015 9:40 am

    Hi Mónica,

    You do have the option to write your sign up form in another language, but you will have to make sure the “Submit” button is in plain-text. Some of the sign up form buttons use pictures with “Submit” written in English, which can only be changed if you switch to a basic submit button. You can read more on how to do this in the “Using A Basic Submit Button” section of this Knowledge Base help article.

    You can also look for a sign up form that defaults to the basic submit button.

    Hope this is helpful!
    – Monica

  4. Mary

    3/4/2015 6:30 am

    It’s great to know that my subscribers (all hispanics) can now write their names properly in my forms – I had to ask them to not use any special characters so there woudn’t be any deliverability issues.

    But what about the non-customizable part of the confirmation message? and the unsubscribe message and page? These are all in English with no option to be changed. You should provide other languages versions of these pages/messages in order for us to really say we’re using international in AWeber. I can write whatever I want in any language I want, I’ve been doing that since I first had my AWeber account! what’s really blocking this service from being truly international is all the hard-coded messages you use and the fact that you don’t offer other languages for them.

    Do you plan on doing that anytime soon?

  5. Monica Montesa

    3/4/2015 9:33 am

    Hi Mary!

    The non-customizable part of the confirmation message, as well as the unsubscribe message and page cannot be changed at this time. Those are all great suggestions and we will certainly consider them for future updates!

    – Monica

  6. Tue Lindblad

    3/4/2015 6:45 am

    FANTASTIC!!!

    A quick question: Can i also modify the text in confirmation mail?

  7. Monica Montesa

    3/4/2015 9:30 am

    Hi Tue,

    Yes, you can change the customizable sections within the confirmation email. These are the confirmation message body and the custom closing sections (which are highlighted in red below):

    – Monica

  8. Simon Cave

    3/4/2015 10:28 am

    That’s a great way to use segmentation wisely! Thank you Monica.

  9. Tue Lindblad

    3/4/2015 10:58 am

    Hej Monica,

    Thank you for the respond. I’m aware of that you can customize some part of the confirmation email. No news here.

    It’s seems insane to me, why you forcing me to send spammy looking emails to my customers. When people see a message in half Danish and half English, it seems very wierd (don’t you think? I mean, this is kidstuff!)

    By the way. I have been pitching this correcting to Aweber Support for nearly 5 years now, so don’t get your hope up.

    Everytime they say: “Those are all great suggestions and we will certainly consider them for future updates!” (like Monica just replied to Mary)

  10. Nestor Anibal Fernandez

    3/4/2015 12:43 pm

    Thanks Monica, this is a great tool.
    So… where do we go to change it all to spanish?

  11. Monica Montesa

    3/10/2015 1:23 pm

    Hi Nestor,

    To make sure your messages are in Spanish, you will need to write your emails in the message editor using an international keyboard.

    AWeber sign up forms now accept foreign characters, so you don’t have to do anything to make sure your subscriber information is correct – unless you installed a Raw HTML sign up form before February 24,2015. To make sure your sign up forms are able to capture foreign characters, you can read more about it here.

    – Monica

  12. Sergio Felix

    3/4/2015 2:06 pm

    Hello Monica, just like Mary mentioned, the part that has the “CONFIRM BY VISITING THE LINK BELOW” is what actually needs to be changed to other languages.

    This literally made me look at your competence because they actually do provide a more international experience for our subscribers.

    I understand this would require a little bit of dabbling but it shouldn’t be THAT difficult for any of your programmers.

    Hope you can implement this soon, cheers!

    Sergio Felix

  13. Lisbet

    3/5/2015 6:55 am

    I can´t get this to work.
    I hope for a video soon ti help me out.

  14. daniel

    3/8/2015 7:46 am

    Hi! The option to edit non-customizable part of the confirmation message, as well as the unsubscribe message and page ARE VERY IMPORTANT for non english speaking countries!
    Monica, please help us to improve that!
    Thanks!

  15. Yvon Kruger

    3/10/2015 7:28 am

    Hi Monica,

    Thanks, this is great!

    It would also be fantastic if you could make the non-customizable part available in other languages (Dutch in my case). It would make the double optin process better for some of my customers who don’t understand english.

    Thanks,
    Yvon

  16. Monica Montesa

    3/10/2015 1:16 pm

    Hi Yvon,

    Thank you for your feedback! While we are considering this for future updates, there is a way you can translate the English message into a different language to ensure your subscribers can fully understand what you want them to do.

    You can do this by copying the message you see in English, translating it into the desired language and adding it to the customizable section above. We understand this may cause some frustration, this does allow you to make sure your subscribers get all of the information they need.

    Hope this is helpful!
    – Monica

  17. Ivan

    3/18/2015 3:24 pm

    Is there a list of the languages Aweber supports? I’ve seen a lot of people say that Aweber does not support some languages like Chinese/Japanese. Even though it’s possible to send emails in Chinese/Japanese, it doesn’t look right on some devices.