AWeber Recognized for Excellent Customer Service for 6th Consecutive Year in 2021 Stevie® Awards
AWeber takes home Silver & Bronze in celebration of continued excellence in customer service.
Chalfont, PA—February 15, 2021—AWeber, a leading provider of digital marketing solutions for small businesses, today announced its Customer Solutions team has been recognized for excellent customer service for the sixth year in a row.
AWeber was presented with a Silver Stevie ® Award in the Customer Service Department of the Year category, and a Bronze Stevie ® Award in the Contact Center of the Year category in the 15th annual Stevie Awards for Sales & Customer Service.
The Stevie Award judges praised the AWeber Customer Solutions team’s creativity, empathy, overall satisfaction rates, and commitment to customers’ success.
“Our Customer Solutions team wows me every single day,” shared Chris Henrich, director of customer solutions at AWeber. “The level of dedication and commitment to our customers is unparalleled, and it’s truly remarkable how passionate our team members are about helping small businesses accomplish their goals. I’m proud of the team’s accomplishments, especially as we faced new challenges in 2020.”
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees.
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on April 14.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
Winners will be recognized during a virtual awards ceremony on April 14.
AWeber is a market leader of small business digital marketing solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails and web push notifications, build landing pages, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States. For more information, visit aweber.com, subscribe to the AWeber blog, or connect with us on Facebook, Twitter, Instagram or LinkedIn.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.