How Entrepreneur Courtney Slazinik Uses Email Marketing to Grow Her Business
By Kristen Dunleavy August 11, 2015
Devoting more time to family while doing what you love: isn’t that the American dream? It was for Courtney Slazinik, the entrepreneur behind Click It Up a Notch. It all started when Courtney bought her first DSLR (aka a very fancy camera) in 2010. But something was… off.
“My pictures didn’t look like my friend’s pictures, and we had almost the same camera,” Courtney said. “I had her come to my house and teach me everything. I was a terrible student; it wasn’t easy.”
Once Courtney got the hang of photography, she saw an opportunity to help others who were struggling like she once was.
“I love teaching. I love photography. I thought I could combine them and maybe down the road create an income so I could stay home with my girls.”
That’s how Click It Up a Notch was born.
Today, Courtney has over 350,000 website visitors a month and 47,000 loyal email subscribers. She makes enough to stay at home with her daughters. And yet her marketing budget is nearly non-existent.
So what’s her secret? You guessed it. Email marketing.
Quick Stats on Click It Up a Notch
Open rate: 28-32 percent
Click-through rate: 5-10 percent
Monthly website visitors: 350,000
List size: 47,000
Getting Over Those Growing Pains
Courtney has an awesome following today, but when she first launched Click It Up a Notch? That’s a different story.
“One of the biggest challenges I had in the beginning was the slow progression of growing my business,” Courtney said. “It’s not something that happens overnight. You see other people’s websites and you’re like, ‘How are they so much bigger than me?!’”
Like most entrepreneurs, Courtney was super focused on, well, running her business during Click It Up a Notch’s first year. She didn’t use email marketing from the get-go, something she regrets today.
“I tell everyone that when they start a business to start getting emails right away,” Courtney said. “I’m kicking myself for not doing it sooner!”
The lesson here? Start building your email list today, especially if you’re just starting out.
Doubling Email Sign Ups with a Pop Up Form
Once Courtney realized the value of email marketing, she started testing new ways of growing her subscriber list – something that any email marketer can do (hint-hint).
One of those tactics was her pop-up form.
“I put up a pop up about a year ago, and my list doubled in three months,” Courtney said. “I use a pop up with a free ebook incentive. As soon as they sign up, they get an email with their incentive.”
It’s true that pop up forms have gotten a bad reputation. But when they’re done correctly, they get real results. Case in point: Courtney’s list grew from 16,000 to 32,000 subscribers in just three months.
Driving Revenue with Email + Exclusive Offers + an Ebook!
If you’re one of Courtney’s subscribers, you’re on her VIP list. That means you get first dibs on her latest photography courses, newest resources and all of her blog updates.
“I started a course that I marketed only to my email list,” Courtney said. “I give them exclusive info because I value those people and I want them to know that.”
One of her biggest revenue-drivers is her ebook, The Unexpected Everyday. The book is designed to teach amateur photographers everything they need to know to start taking beautiful photos in 30 days. Because Courtney’s subscribers are already loyal fans, they’re the best audience to promote to.
“Every now and then, I’ll push my ebook in my newsletter and I’ll see an increase in sales,” she said.
To date, Courtney has sold nearly 3,000 copies of her ebook. All hail the power of email!
Streamlining Content for Success
Back in the day, Courtney sent long, detailed emails to her subscribers. Lots of businesses do this because they don’t want their subscribers to miss a single update. Unfortunately, this can backfire and cause information overload, which can lead to people unsubscribing from your list.
Courtney’s short, to-the-point emails benefit both her and her subscribers.
“My emails are pretty simple – that’s an intentional choice that I made,” she said. “I used to sent a pretty thorough email once a month with a lot of info. It was a lot of work on my part, I was struggling with what I wanted to write. So I streamlined it to a quick recap of what’s happening on my website. I keep it short – two or three paragraphs. I want to make sure they open it, read it and click the links instead of thinking, ‘I don’t have time to read this email!’”
As a result of her refined content, Courtney sees open rates of 28-32 percent.
Building a Community
Like any good entrepreneur, Courtney is very hands-on with her customers. She responds to comments, answers emails and listens to feedback so she can provide the content her customers need.
“I go out of my way to make sure I’m helping people,” she said. “I answer every email I get. I want to be the voice behind my business.”
Courtney understands how valuable her customers are to her business. Taking the time to make sure their needs are met is a huge priority for her.
“I want people to be able to capture their lives in the way that they see it,” she said. “I am here to be their biggest cheerleader, teach them and encourage them.”
Her Email Advice to Entrepreneurs
“I tell my friends who want to start a blog or an online business to start capturing email addresses now. Provide value – once you start spamming them or annoying them, they will drop from your list. Then, continue to provide them with value.”
Want to learn more about growing your email list with a pop form, like Courtney did? Download our free guide, 6 Tips to Optimize Your Pop Up Forms.
abcya
8/13/2015 8:05 amthank your for share
Steven Frampton
8/13/2015 12:50 pmGreat blog – thank you! I just added pop up boxes to my websites.
I’m intrigued to ask what strategies you used to bring people to your site so that they subscribe in the first place. I have worked really hard on my websites, but still ponder how to help people find them!
Best of luck!
Steven Frampton
Ron
8/13/2015 1:24 pmVery informative article.
Thanks for sharing your tips!
Ron
Kristen Dunleavy
8/13/2015 2:22 pmHi Ron, thanks for reading. You can find even more informative case studies here: https://blog.aweber.com/category/case-studies
Ulisses
8/13/2015 1:46 pmHi Kristen,
Loved it! Less is more. I guess less is the new black…
Ulisses
Kristen Dunleavy
8/13/2015 2:21 pmHi Ulisses! It’s so true. I’m glad you enjoyed it!
Rudy Hunter
8/13/2015 2:05 pmGreat article. Great advice. Love that Aweber [already use it extensively and am a big fan!] goes out of its way to help us all keep making things simple, direct & understandable.
Appreciate it all.
Rudy
Kristen Dunleavy
8/13/2015 2:20 pmThanks, Rudy! We appreciate you too 🙂
Dr.Spencer Jones
8/13/2015 9:46 pmThanks for sharing the email marketing success story. From what I read, Courtney did nothing more than standard email marketing practices.
#Valuing your list.
#Adding popups to double subscribers
#Keeping emails short and to the point
#Promoting exclusive time limited offers to list
I believe the secret missing sauce is how she drove traffic to her website. Can you share it please.
Thanks…
Courtney
8/14/2015 9:51 amHey Steven and Spencer,
I spent the first several years of my business solely focused on page views. I SEO my posts by using the Yoast plugin and Google Keyword Planner to find the right keyword. Since I write photography tutorials they are extremely popular on Pinterest so I include pinnable images on the posts that I know will do well on Pinterest. I don’t really have a magic formula for building traffic. I typically post at least 3 times a week for the past 5 years. Answering comments and emails. My audience is so kind and generous to share my site with their friends and family. I also use social media to drive traffic to my site. Facebook and Pinterest are my top two referrals. Best of luck building your lists and your sites.
Pia Cortez
8/16/2015 8:50 pmGreat idea, let me put a pop uo on my website as well.. 🙂
Good article.