Say Hello to the New and Improved Import Process!

Adding subscribers to AWeber has never been easier!

If you have been on the fence about switching to AWeber, here is a little something that may give you that extra little push. How about an updated import process? If you are already an AWeber customer, keep reading because you are definitely going to love this!

You provided feedback and we listened. The import process will allow you to easily import your subscribers in a clear and concise manner. Check out this video to see just how simple it is:

Now that you have seen the process, let’s see what has changed.

Upload Your Subscriber File

Have a file with your subscribers stored in them? No problem! You can now upload your subscribers directly to your account as long as the file they are stored is in any of the following file formats: XLS, XLSX, TSV, CSV, and TXT.

Simply drag your file over or just click the “Click to browse” link to navigate to the file on your computer.

Import subscribers by dragging a file

Type In Your Subscribers Manually

Subscribers not stored in any of the above file types? No problem! You can still type in subscribers manually. As long as your subscribers follow a particular pattern when you enter them, then you are good to go. Our system will recognize the pattern and handle the rest for you.

Typing subscribers in manually

To Follow Up or Not To Follow Up

Don’t want your imported subscribers to receive your follow up sequence? Want your subscribers to start on a specific follow up message? No problem! The import process now gives you the option to choose whether or not your subscribers receive your follow up messages. You can even choose which message you want them to start on.

Now that you can see how easy adding subscribers can be, go ahead and try it for yourself! For full details on all of the features of the import process, please check out this great instructional article on our Knowledge Base.

Have any additional questions? Please feel free to contact us!

Ready to get started with email marketing? Start your 30-day free trial now.


  1. Jennifer

    10/15/2013 3:13 pm

    When I add someone manually to the list it still asks them to confirm even though they gave me permission verbally is this still the case with what you describe above?

  2. Steven Chang

    10/15/2013 3:21 pm

    After the import, will they be asked to confirm subscription?

  3. Matt Hui

    10/15/2013 3:32 pm

    Hello Jennifer and Steven!

    Subscribers that are imported into your account will need to confirm their subscriptions – unless you are moving your list from elsewhere and have already confirmed, and our import team determines that they meet the right criteria. Because there is no record of verbal permission, those subscribers would need to confirm as well, but the good news is that since they requested your emails, they’ll want to confirm.

  4. Joan Lewis

    10/15/2013 5:28 pm

    When ever I’ve had a problem understanding something AWeber has always been there for me.
    AWeber is definitely Newbie Friendly
    Thank you so much for all the assistance in making my home business a success

  5. Sandy

    10/15/2013 7:33 pm

    When I first imported my lists, I set up two lists: One for new subscribers (with follow up emails) and one where I imported all the old list subscribers. Each list is named XXXX and XXXX2. I did that because this option did not seem available at the time.

    Now that it is, is there a way for me to merge these two lists together without asking subscribers to confirm .. AGAIN!


  6. Hiran de Silva

    10/16/2013 4:54 am

    Matt, when you say ‘unless you are moving your list from elsewhere and they have already confirmed’ … I don’t understand.

    Say I have an opted-in list and I want to upload it. The list is from my own database, not AWeber. Do they still have to confirm?

  7. Staci

    10/16/2013 7:33 am

    I am interested in switching from another email service provider to AWeber, but I am just wondering about the part where you have to assign each name and email to its correct field. Would I have to do that for each and every person, or is that done for just one subscriber and then likewise assigned to all others?

  8. Matt Hui

    10/16/2013 9:07 am

    Hello Sandy, Hiran, and Staci,

    @Sandy and @Hiran – For both of your inquiries it may be best for you to contact our customer solutions team as they will be able to give you more detailed answers to your specific questions. Please send a support request in at this page:

    @Staci – You will only need to match those fields for your first subscriber. The system uses this as an example for how to automatically apply those fields to the rest of your subscribers for you.

  9. Pamela Sandall

    10/18/2013 6:24 pm

    I’ve been a member for a couple of months but have yet to actually use the service because of this inconstancy. I’ve heard you’re the best provider for my needs, but I’m unwilling to alienate my existing clients to utilize aWeber. Can you please clarify for me:

    My list is currently a personally acquired (over several years) list of names that have been getting weekly and/or monthly emails from through Constant Contact. As my customer base are NOT techie types, and “re-asking” them for permission would confuse them, I am not willing to lose a good portion of my list to accommodate this requirement.

    With your new updates and the ability to specify they are coming from a permission based system, do you forgo that challenge? So far my direct correspondence with your customer service (one on one) has only given me a vague response. I’m hoping that putting it out there publicly, I’ll be able to get a definitive answer. It sounds like many others have the same issue.


  10. Paul

    10/20/2013 11:38 am

    I entered my name to a sign up box that required a double optin just like aweber except it was infusionsoft. The confirmation message included a confirmation link as expected but it wasnt a long “ugly” link like aweber – it was a simple hypertext “click here to confirm” link. I have received feedback from patients (I am a doctor) who did not click on the “long weird link” because they thought it was …”weird looking” and assumed it was some kind of a virus/spam email….and these are people that know me in person! Cloaking the long link in a simple phrase like “click here” would be a great change.

  11. Larry baer

    10/21/2013 2:24 pm

    tried to view video re new import process – suggests I need plugin but doesn’t say which.

    I am on new Android device that can’t use flash – is that the problem?

  12. Inga Maj Nilson

    10/22/2013 5:15 pm

    That was simple and easy

  13. Randall Magwood

    11/9/2013 12:55 pm

    I had the same question that Jennifer and Steven had. Will there ever be a day where you guys allow imported lists – that DONT have to confirm?

  14. Ivan Widjaya

    11/13/2013 10:30 pm

    Thank for this one. Some people think that transferring e-mails is easy. But then it still requires a learning curve. Good thing that we have videos nowadays. This helps us learn something through demonstration. Thank you for the video.