Clickbank Autoresponder and Follow Up Integration

By redirecting your Clickbank buyers to an opt-in form for your customer list, you can have them add to your AWeber autoresponder
and follow up with them post-purchase. Detailed instructions on how to integrate Clickbank and AWeber.

Update: The tutorial in this article is out of date. Refer to our knowledge base article for up to date instructions on how to integrate AWeber with Clickbank.

[This article is one of a series of AWeber integration articles that we are posting. To see all of them, please visit the Articles and Tips category.]


Following up with customers after they purchase is a critical part of the sales process. This communication helps foster trust and loyalty from people who have already purchased from you.

By redirecting your Clickbank buyers to an opt-in form for your customer list, you can have them add to your AWeber autoresponder account.

This Can Be Used To:

  • Send post purchase email to customers
  • Send out purchased information products automatically
  • Up-sell your customers using email
  • Send customer newsletters, etc

Integrating AWeber with Clickbank – Step By Step

Download a PDF of this article or follow the steps below.

A. Create AWeber Opt-In Form For Your Customers

    • Login to your AWeber account at https://www.aweber.com/login.htm
    • Choose the appropriate list from the “Select List” dropdown menu in the upper right-hand corner of the page
    • Click the “Leads” tab, then the “Web Form Generator” link

Link to Web Form Generator page in AWeber

    • Click “Create New Web Form”

Link to Create New Web Form in AWeber

  • Create your Web Form using the Web Form Generator
  • After you save your form, you’ll be taken to the main Web Form Generator page. There, click the “Get HTML” link, and copy the form HTML from the popup that appears

B. Place Web Form on Your Website

You now need to place the form onto a page of your site so that your customers can fill it out after purchase. Typically this will be a page of your site that is not linked to from any other pages, so that only your customers can access it.

If you are unsure how to create that web page, or how to place the form HTML onto it, please refer to your web host or website editing software for assistance.

C. Create Product in Clickbank

You now will create a product in your Clickbank account and tell Clickbank to redirect customers to the web page where you placed the AWeber web form. This way, after they pay you, your customers can sign up to your list.

Login to your account at http://www.clickbank.com/login.htm

    • Click the “Account Settings” tab at the top of the page

Main Page in Clickbank Interface

    • Click the “My Products” link just below that tab

Clickbank Account Settings Page

On this page is a section labeled “Add a New Product”

    • In the field labeled “Delivery “Thank-you page” URL”, enter the address of your web page where you have placed the AWeber form

My Products link in Clickbank

  • Set the price of the product in the next field and click “Submit”
  • Complete the other Clickbank steps for creating a product 

Now, when someone purchases your product through Clickbank, they will be redirected to your customer opt-in form and can submit the email address where they want to receive your updates, customer newsletter or other information!

Need Help?

If you have any questions about this, or anything else about your account, please contact our customer support team. We have real, live people ready to assist you.

Hours:
Monday – Friday, 7AM – 7PM Eastern time
Saturday, 9AM – 5PM Eastern time

Phone:
Toll Free: 1-800-531-5065 or +1 215-322-2408

Email:
help@aweber.com
https://www.aweber.com/contact-us.htm

Live text chat:
Anywhere on the AWeber site – just click the “Live Support” icon!

AWeber Also Integrates With

PayPal
PayDotCom
1ShoppingCart
2Checkout
StormPay

17 Comments

  1. » PayPal Autoresponder and Follow Up Integration - AWeber Blog

    12/8/2006 10:53 am

    […] Clickbank This entry was posted on Wednesday, December 6th, 2006 at 11:22 am and is filed under Articles & Tips. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a comment response, trackback from your own site, or permalink. […]

  2. Internet Home Business

    12/12/2006 12:51 pm

    Integrate Aweber with Paypal or Clickbank…

    Was reading the Aweber blog, and they just published some tips on integrating their Aweber system to Paypal and Clickbank.

     

    With this integration technique, you can automatically subscribe paid customers to Aweber withou…

  3. Clickbank, Aweber Autoresponder Follow Up Integration : Richie Carey / Making Money Online

    12/12/2006 1:11 pm

    […] AWeber: “Following up with customers after they purchase is a critical part of the sales process. This communication helps foster trust and loyalty from people who have already purchased from you. […]

  4. Clickbank, Aweber Autoresponder Follow Up Integration : Richie Carey / Making Money Online

    12/12/2006 1:11 pm

    […] AWeber: “Following up with customers after they purchase is a critical part of the sales process. This communication helps foster trust and loyalty from people who have already purchased from you. […]

  5. Clickbank Autoresponder and Follow Up Integration

    12/23/2006 7:41 pm

    […] AWeber Blog: “Following up with customers after they purchase is a critical part of the sales process. This communication helps foster trust and loyalty from people who have already purchased from you. By redirecting your Clickbank buyers to an opt-in form for your customer list, you can have them add to your AWeber autoresponder account.” Learn more… Posted by Richie @ 8:41 pm Tags: Autoresponder, AWeber […]

  6. Justin

    1/9/2007 6:54 am

    Hi Justin

    That does not really look like it is an integration with Clickbank.

    Your PayPal integration takes a customers details and sends it to Aweber to update them. However with the Clickbank integration they need to join or complete an Aweber webform.

    If the customer is already part of a list and we send them to a page where they have to enter in their details in seems like a step that may cause them to click away.

    Is there any other way to integrate with clickbank?

    Regards
    Justin Bryce

  7. Justin Premick

    1/9/2007 9:22 am

    Hi Justin,

    You can choose to have Clickbank email your autoresponder email address after the sale, and use an email parser to have the buyer added to your list.

    However, there is a caveat to doing so.

    Clickbank differs from PayPal in that they do not permit you to send payment notifications for different products to different email addresses — so everybody who buys something from you via Clickbank would be added to the same list, whether or not they bought the same product from you. Using the web form allows you to have buyers of different products add to different lists.

    That’s one advantage of using the web form in place of an email parser with Clickbank. Another is that with a web form, should someone miss the confirmation email, he/she can return to the page with the web form and re-request it.

    If you would like to use the Clickbank email parser, go to "List Settings" > "Email Parser" in your account and enable the Clickbank Orders email parser, then tell Clickbank to send your payment notifications to your AWeber autoresponder email address.

  8. Lysander

    2/7/2007 3:20 am

    Hmmmmm…. I agree, this is not integration but a clunky workaround.

    I currently have this arrangement and about 10% of my customers close their browser windows before reaching the download/registration page.

    This is results in refunds and accusations of fraud on the part of the customer.

    Surely, there’s got to be a better way to integrate the two systems?

  9. M

    3/6/2007 9:14 pm

    So, you guys from what I read is that you can’t take the email of your cutomers and import them to your list, I mean how can I tell them when there is an update, if there is one thing I learned is that once a cutomer pays you have to stop playing around with him, you have to give him what you promised him, so sending him to a webform, I doubt it to be a good idea, let alone 100% efficient.
    I clearly state in my download page that they will reiceive free update of the product, tips and more…. which should be enough to add them to your mailing list.

  10. Will

    4/17/2007 6:13 am

    Clickbank gives you the option of sending your customers to your own customised thankyou page once their payment has been approved. I think 99.9% of customers would at least wait to see the thankyou page before closing their browser – they want to know their payment has been accepted.

    If you are selling anything electronic these days; ebooks, reports, memberships, etc, the best way to deliver your products is to create a members area on your site where the users login and download the products they purchased.

    With this in mind, on the thankyou page you create for clickbank, at the top, so it stands out, say something like "Important: Create your account below!"

    Further down the page have a webform where the members must enter their name and email to sign up and create an account so they can access your members area. Have this form send the name and email to your members area but also have it send the name and email to one of your aweber lists.

    This way you can have a separate list for each product you sell.

  11. Lysander

    4/17/2007 8:09 am

    I sell ebooks day in day out. It’s not true that 99% wait to see the thank you page before closing their browser. Based on my business, I’d estimate its more like 80%.

    20% might not sound like a lot, but when they are emailing you, asking you where their product is (and you sell multiple products, so have to look them up), this is a real pain.

    Especially when they get upset about it.

    Something automated would be great. The solution described puts too much onus on the customer to complete the process once they have paid.

  12. will

    4/17/2007 12:06 pm

    Well if you don’t want to get their details AFTER the transaction and obviously you can’t ask for them BEFORE the transaction (you don’t want them subscribed to your list if they don’t complete the order!), then it seems your only other alternative is to use the aweber email parser which takes the customers names and email adresses out of the order confirmation emails you receive from clickbank.

    This is going to add them all to the one list but I don’t think you have any other alternatives….

    If you are selling multiple products and want to have a system set up the way you mention, it really sounds like Paypal, or something similar, would be the way to go.

  13. Will Riley

    4/17/2007 12:08 pm

    Let me sleep on it and see if I can think of any other way…
    There is always usually some way around these things..

  14. Jeanette

    9/9/2007 3:53 am

    Hmmm…I do not want to disturb Mr Riley in his best sleep but it is september now…and I am curious to know if you or someone else have found a good solution on this issue before setting up something for myself.

    Thanks in advance.

  15. Will

    9/10/2007 9:06 am

    Jeanette,

    Haha, you just woke me up. Totally forgot about this. I think the method above should work fine. After they complete their transaction, send them to the clickbank thankyou page and have them create a login using their email address – have this form also send their email to your aweber autoresponder list.

    Now one of the guys above stated that 10-20% of his customers close their browser window after paying before actually hitting the thankyou page. This should not be a problem as Clickbank sends all its customers who complete a successful transaction an email receipt, and in this email is also a link to your thankyou page, incase the customer missed it the first time…

    What do you think??

  16. Jeanette

    9/12/2007 4:33 pm

    This seems all fine Mr Riley and I will try it out.

    Thank you so much for your advice here.

  17. Traci

    12/14/2010 3:13 pm

    What happens when someone cancels via Clickbank – are they then removed from the Aweber list? This is an important element for recurring monthly billing products/services sold via Clickbank – it’s one thing to get them on the Aweber list initially, but is there a way to automatically unsubscribe them should they cancel recurring billing in Clickbank?